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Business Processing Outsourcing in Uganda PDF Print E-mail

Russell Southwood of Balancing Act this week interviewed and reported on Business Process Outsourcing in Uganda. He interviewed Badru and Elizabeth Ntege of NFT Consult Ltd. In his report, Southwood states "The argument for outsourcing cost centres within mobile operators at this stage of market development is two-fold. Firstly, management time is precious under pressure and should not be taken up with things that are not central to the success of the company. Secondly, as competition increases, the focus for mobile operators shifts from being just about growing revenues to needing to work on the other side of the equation, controlling or cutting costs."

Go here to read the full story.

 

Update: 15th June 2009

Ratio magazine carries an opinion on Business Process Outsourcing in Uganda and Kenya. "Outsourcing to East Africa : Growth Industry or Misguided Ambition? " (opens new window) It looks at the readiness and options for BPO in Uganda as well as Kenya.

 

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