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Weekly Discussion Roundup 29th September - 5th October 2014 PDF Print E-mail
  1. 1. DSTV local channels Scrambled Initiated by David Hamya

All my local channels on DSTv are scrambled. They have been like this for the last 2 months and all i got as help was an update which didn’t solve the problem.

Flowers

 

Frowns

I have totally failed to get through to their customer care helpline.

Conclusion/ Remarks

Call Louis on 0753819857

 

  1. UMEME burning our equipment in Kasambya Initiated by Wahabu Kyewalyanga

This is the 2nd week we have received high voltage, which has burnt  several equipment in our homes and offices. I need legal assistance to sue them.

Flowers

 

Frowns

 

Conclusion/ Remarks

To sue you would need hard evidence that would stand in court. You therefore need to involve a power audit expert in addition to a lawyer. Working on this as a lone individual will just serve to further emotionally and financially drain you.  Group action can be a lot more effective. The Electricity Regulatory Authority would be your first port of call and depending on what assistance you get from them, you can then decide further course of action including going legal.

Count your losses and move on. It takes lots of court time and money.

DISCLAIMER

The views, opinions and assumptions expressed in this document are those of the dgroup members and do not necessarily reflect the official policy or position of I-Network.

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